Contact Ferry Hopper 852
For support, App Review questions, or legal contact, email hello@ferryhopper852.com. This page is the main reference for app FAQs and policy information.
Support
Help for riders and reviewers
This page explains how Ferry Hopper 852 handles schedules, reminders, location choices, and support.
Last updated: October 8, 2026
Where do the ferry times come from?
Ferry Hopper 852 uses official operator sources for supported routes. The updater runs daily checks. Some sources provide structured timetables; others need source-change checks or previously checked data. Freshness and uncertainty vary by route, and a daily check does not guarantee every route was refreshed or verified.
Should riders still confirm same-day service changes?
Yes. Countdown times follow timetables, not live vessel tracking or guaranteed departures. Check official operator notices for same-day disruptions, cancellations, and weather changes before travelling, especially when timing matters.
Are favorites and reminders included?
Yes. Ferry schedules, favorites, reminders, and route browsing are free for everyone. The app does not show ads.
Do I have to share my location?
No. Location is optional and only used when you ask the app to find the nearest ferry region. Without it, the app defaults to Central & Harbour.
When does the app ask for notification permission?
Only when a rider explicitly enables reminder features. Ferry Hopper 852 does not ask for notification access just to browse schedules.
What analytics are collected?
Our product analytics uses pseudonymous install and session identifiers with usage events such as route views, language choice, and reminder actions, plus app version and platform. This supports product improvement, not marketing tracking. See the Privacy Policy for details.
Planning your journey
Reminders are scheduled on your device using timetable information. Notification permissions, device settings, and timetable changes can affect delivery; a reminder is not a guarantee of a sailing. If a time looks wrong, use the app's schedule report action or email us with the route, direction, date, and official source if available.