Contact Ferry Hopper 852
For support, App Review questions, or legal contact, email ferryhopper852@gmail.com. This page remains the main product support reference for FAQs, subscription guidance, and policy alignment.
Support
Help for riders and reviewers
This page explains how Ferry Hopper 852 handles schedules, premium subscriptions, notifications, and support.
Last updated: April 4, 2026
Where do the ferry times come from?
Ferry Hopper 852 uses official operator sources for supported routes. The backend checks supported routes twice weekly. Some routes refresh directly from structured data, while others are verified against official source changes.
Should riders still confirm same-day service changes?
Yes. The app is designed to be useful and trustworthy, but riders should still confirm critical same-day disruptions or operator notices when timing is especially important.
What does Premium unlock?
Premium is an optional commuter convenience layer. It adds favorites, reminders, and faster route access for riders who use Hong Kong ferries often. The free version remains ad-free.
How do restore purchases and cancellation work?
Billing and subscription management are handled by Apple. Riders can use the Restore Purchases option in the app and can cancel subscriptions from Apple ID settings.
When does the app ask for notification permission?
Only when a rider explicitly enables reminder features. Ferry Hopper 852 does not ask for notification access just to browse schedules.
What analytics are collected?
Launch analytics are first-party and anonymous. We track product usage patterns such as route views, language choice, reminder adoption, and premium funnel steps, without ad pixels or cross-app tracking.
Submission notes summary
- No login is required to use the app.
- The free version does not show ads.
- Premium subscriptions are optional and managed through Apple.
- Notification access is requested only when the rider enables reminders.
- Schedules are sourced from official operators and checked twice weekly.